Policies and Procedures Disability Navigator Gallery and Newsletter Archive COIN Training & Development Workforce Agencies     Expanded Services Standard and Guideline   Standard Type Expanded Services Table of Contents Revised 08-18-08 Expanded Services Standard and Guideline     Expanded Services - VII. Information Resources for Staff Type A. Comprehensive needs assessment desk aid A.1. Using TABE to Assess Basic Skills Revised 05/07/09 B. Potential Challenges to Finding-Keeping a Job Desk Aid Resident Service Process Maps     C1. Process Map - TANF Applicants/Recipients   C2. Process Map - Food Stamp Recipients D. Customer Files - Paper Files For Resident Customers E. Good Cause and Excused Absence Desk Aid for PSRs Revised 02-29-08 F. One - Time Partial Week G. Job Search Map Revised 09-08-08 H. Reporting and Documentation of Cooperation Hours Revised 02-29-08 H.1. Job Search Log - English Revised 07-02-08 H.2. How to Count Hours for Job Search Revised 02-29-08 H.3. Job Search Log Example - English Revised 07-02-08 H.4.  Job Search Log - Spanish Revised 09-17-09 H.4.A.  Job Search Log Example - Spanish Revised 09-17-09 H.5.  Job Search Contact Verification form 02-29-08 I. Verification of Hours Form Revised 02-29-08 J.1. Work Opportunity Tax Credit Desk Aid  08-19-08 J.2. WOTC ES77 Database Desk Aid   08-19-08 K. Fidelity Bonding Desk Aid 08-19-08 L. Follow-Up Services 10-08-09       Attachments - Job Descriptions and Performance Meausures Type 1. Employment Counselor Job Description Revised 10-10-07 2. Personal Service Representative Job Description Revised 11-14-07 3. Quality of Referrals form with directions   4. Quality of Referrals form   5. Employment Counselor/Personal Service Representative Customer Service Observation Form Revised 08-01-07 6. Personal Service Representative Quality Counseling Records Review   7 Program Tracking Specilaist job description   7.A. Program Tracking Specialist Performance Measures   8. Program Tracking Specialist Records Review Summary   9. Office Manager JD and Performance Revised 11-20-07 10. Office Manager Guide for One-on- One Sessions 10-01-07 11. Manager Bonus Table 10-01-07 12. The Numbers 2008 10-01-07 13. Career Office Supervisor Job Description and Performance Expectations 11-20-07 14. Career Office Supervisors Guide for One-on-One Performance Review Sessions 11-20-07   return to top   Copyright 2008 www.wrksolutions.com. All Rights Reserved. Auxiliary Aids and Services are available upon request to individuals with disabilities. Equal Opportunity Employer/Program. Relay Texas: 1-800-735-2989 (TDD) and 1-800-735-2988 (Voice) or 711