 |
| |
|
|
Expanded Services Standard and Guideline |
| |
| |
|
| Expanded
Services - VII. Information Resources for Staff |
Type |
A. Comprehensive
needs assessment desk aid |
 |
A.1. Using TABE to Assess Basic Skills |
Revised 05/07/09 |
  |
B. Potential Challenges to Finding-Keeping a Job Desk Aid |
 |
| Resident Service Process Maps |
|
| |
C1. Process
Map - TANF Applicants/Recipients |
  |
| |
C2. Process
Map - Food Stamp Recipients |
  |
D. Customer
Files - Paper Files For Resident
Customers |
  |
E. Good Cause and Excused
Absence Desk Aid for PSRs |
Revised 02-29-08 |
 |
F. One - Time Partial Week |
  |
G. Job Search Map |
Revised 09-08-08 |
  |
H. Reporting and Documentation of
Cooperation Hours |
Revised 02-29-08 |
  |
H.1. Job Search Log - English |
Revised 07-02-08 |
 |
H.2. How to Count Hours for Job
Search |
Revised 02-29-08 |
 |
H.3. Job Search Log Example - English |
Revised 07-02-08 |
 |
H.4. Job Search Log - Spanish
|
Revised 09-17-09 |
 |
H.4.A. Job Search Log Example - Spanish |
Revised 09-17-09 |
 |
H.5. Job Search Contact Verification form |
02-29-08 |
  |
I. Verification of Hours Form |
Revised 02-29-08 |
  |
J.1. Work Opportunity Tax Credit Desk Aid |
08-19-08 |
 |
J.2. WOTC ES77 Database Desk Aid |
08-19-08 |
 |
K. Fidelity Bonding Desk Aid |
08-19-08 |
 |
L. Follow-Up Services |
10-08-09 |
  |
| |
|
|
| Attachments - Job Descriptions and Performance Meausures |
Type |
1. Employment
Counselor Job
Description |
Revised 10-10-07 |
  |
2. Personal Service Representative Job
Description |
Revised 11-14-07 |
  |
3. Quality of Referrals form with
directions |
|
  |
4. Quality of Referrals form |
|
  |
5. Employment Counselor/Personal
Service Representative Customer
Service Observation Form |
Revised 08-01-07 |
  |
6. Personal
Service Representative
Quality Counseling Records Review |
|
  |
7 Program Tracking Specilaist job description |
|
  |
7.A. Program
Tracking Specialist Performance Measures |
|
  |
8. Program
Tracking Specialist Records
Review Summary |
|
  |
9. Office Manager JD and Performance |
Revised 11-20-07 |
  |
10. Office Manager Guide for One-on-
One Sessions |
10-01-07 |
  |
11. Manager Bonus Table |
10-01-07 |
  |
12. The Numbers 2008 |
10-01-07 |
  |
13. Career Office Supervisor Job Description and Performance Expectations |
11-20-07 |
  |
14. Career Office Supervisors Guide for One-on-One Performance Review Sessions |
11-20-07 |
  |